KYC, Limits and Verification

What is proof of life selfie ?

The Proof of life process involves uploading a live selfie that matches the photo on your Government-issued ID. For better accuracy, kindly follow these tips on how to take a good selfie.

 

- Your proof of life selfie has to match with the photo on your Govt-issued ID card.

 

- The proof of life selfie has to be a real person, not a picture.

 

- Selfie must be taken in a well-lit environment, not wearing accessories that can alter the appearance (e.g. mask, glasses)

 

- The selfie must be taken with your eye directly looking into your camera.

 

- The selfie must show your ears.

 

If you have encountered any challenge upgrading your account, kindly raise a ticket via this link